How we collect, use and look after your personal data.
Surrey Timepieces Ltd is a VAT registered business, operating from a showroom based in Woking, Surrey and online, distributing luxury timepieces and providing watch repair and polishing services to customers. We use the terms "you", "your", "customer" and "user" to refer to the person reading this policy, and "Surrey Timepieces", "we" and "our" to refer to ourselves. The term "personal data" relates to personally identifiable information about you.
We may collect personal data through the forms on this website. This includes the valuation form on our Sell Your Watch page, the enquiry form on our Contact page, and the mailing list form in the footer. We may also collect personal data that customers provide in order to complete their orders. This personal data includes your name, contact information such as phone number or email address, your address, and your IP address.
Where you send us photographs of a watch for valuation, those images are stored alongside your enquiry.
We will need your consent to send you any communication. Without that consent we may be unable to fulfil your order. You may withdraw consent at any time.
We may use your personal data to:
We will not disclose, sell, exchange or rent personally identifiable information to any other organisation, other than the service providers listed below, unless you are first notified and expressly agree, or as otherwise required by law, or as necessary to deliver the services you have requested.
We use the following providers to run this website and our business:
These companies are authorised to use your data only to the extent necessary to provide their services.
We use cookies on this site to collect anonymised information about web traffic for statistical purposes. Your basket is stored in your own browser rather than on our servers.
Most web browsers accept cookies automatically. You can turn this off by changing your browser settings, although this may affect how the website works for you. You can also delete cookies after visiting our site through your browser settings.
On request we will make your personal data available for you to review, and delete some or all of it, in line with data protection law. Your personal data will be stored only for as long as you are subscribed to our mailing list, are a recipient of our services, or as long as we are required to keep it for legal and accounting purposes.
To make a request, email support@surreytimepieces.co.uk.
By agreeing to this privacy policy you acknowledge that you have read our other policies, being our terms and conditions, customer warranty, and returns and refunds policy. If you have any questions please get in touch.
Surrey Timepieces Ltd, Lansbury Business Estate, Woking, Surrey, GU21 2EP. Company No. 15939447. VAT No. 493307675. Questions about any of these policies? Email support@surreytimepieces.co.uk or call 07762 148766.
